3. How We Share Your Information

These Text Message and SMS Terms and Conditions (the “Terms”) apply to your use of the text message (SMS) services provided by The Covington Law Firm (“we,” “our,” “us”) through thecovingtonlaw.com (the “Site”). By providing your mobile phone number, opting in to receive text messages (SMS), or engaging with our messaging services, you agree to be bound by these Terms and any applicable laws or regulations governing text message communications.

     3b. Consent to Receive Text Messages

By submitting your mobile phone number through the Site or via any contact form or service, you consent to receive text messages (SMS) from The Covington Law Firm, including but not limited to:

• • • Service-related messages: Appointment reminders, case updates, client communication, and other service-related information.
    • Marketing communications: Promotional messages about legal services, newsletters, or special offers (if you have opted-in).

You understand that these communications may be sent via automated technology, including auto-dialing systems and prerecorded voice messages.

     3c. Opt-In and Opt-Out

• • • Opt-In: You may opt-in to receive text messages by submitting your contact information on the Site, agreeing to receive messages, or specifically requesting to be contacted via SMS.
    • Opt-Out: You can opt-out of receiving future marketing or promotional messages at any time by replying “STOP” to any message you receive. Standard message and data rates may apply when replying to opt-out messages.
      • If you opt out, you will no longer receive marketing messages, but you may still receive essential communications related to your inquiry or any active services you have with us.

     3d. Message Frequency

Depending on your interactions with the Site, you may receive:

• • • A one-time message or a series of messages related to your inquiry or legal matter.
    • Ongoing communications if you have opted into receiving updates or promotional content.

The frequency of messages will vary depending on the nature of the communication and your engagement with The Covington Law Firm.

     3e. Message and Data Rates

Message and data rates may apply when receiving or sending text messages. These rates are charged by your mobile carrier and are not the responsibility        of The Covington Law Firm. You are solely responsible for any costs incurred through your use of text messaging services.

     3f. Supported Carriers

Our SMS service is supported by most major wireless carriers in the U.S. However, text messaging may not be available on all carriers or in all locations. If you experience issues receiving messages, please check with your wireless carrier for more information.

     3g. Privacy and Data Usage

The information you provide to receive text messages will be handled in accordance with our Privacy Policy [insert link]. We may collect and store your phone number, message content, and related data to facilitate communication and improve our services. We do not share your personal information with third parties without your consent, except as necessary to fulfill the services or as required by law.

• • • Data Retention: Your text message communications may be stored for quality assurance, legal purposes, or to maintain records related to your inquiry or legal matter.

     3h. Prohibited Use

You agree not to:

• • • Use the text messaging service for any unlawful, fraudulent, or harassing purposes.
    • Impersonate any person or entity, or mislead us about your identity or affiliation.
    • Attempt to interfere with the proper operation of the text message service.

     3i. No Guarantee of Response

While we strive to respond to all inquiries, we do not guarantee an immediate or timely response to all text messages. Our response times may vary based on the nature of your request and availability of our staff.

     3j. Service Availability

We make reasonable efforts to ensure that the text message services are available and functioning, but we do not guarantee uninterrupted or error-free service. There may be periods of downtime or technical difficulties that prevent message delivery.

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website thecovingtonlaw.com.
• Visit thecovingtonlaw.com/provacy-policy for privacy policy and Terms and Conditions.